Shipping policy
SR Prime – Shipping Policy
At SR Prime, we strive to deliver your orders quickly and safely. Please read the following information regarding our shipping process:
1. Processing Time:
Orders are typically processed within 1–3 business days after payment is confirmed. Please note that processing times may be longer during peak seasons or promotional periods.
2. Shipping Methods & Delivery Times:
We offer reliable shipping options to ensure your order reaches you safely. Delivery times depend on your location and the shipping method chosen at checkout:
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Standard Shipping: 5–10 business days (UK)
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Express Shipping: 2–5 business days (UK)
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International Shipping: 7–21 business days (depending on destination)
Delivery times are estimates and not guaranteed. Shipping may be delayed due to customs processing, holidays, or events outside our control.
3. Shipping Costs:
Shipping costs are calculated at checkout and may vary depending on location, package weight, and shipping method selected. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
4. Order Tracking:
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package until it reaches your doorstep.
5. Lost or Damaged Packages:
SR Prime is not responsible for delays caused by shipping carriers. If your package is lost or arrives damaged, please contact our Customer Support Team at srtrader1214@gmail.com immediately so we can assist you in resolving the issue.
Thank you for shopping with SR Prime – we appreciate your trust and are committed to delivering your order safely and promptly.